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IVR - Voxeo Follows Record Growth with Global Expansion Plan for IVR, VoIP Offerings
August 20, 2008

Voxeo Follows Record Growth with Global Expansion Plan for IVR, VoIP Offerings



By Anil Sharma, TMCnet Contributor


Voxeo Corporation, a provider of Interactive Voice Response and Voice over IP platforms and services, is reporting that it’s achieved record growth and announcing further expansion as a global provider of on-premise software and on-demand SaaS (News - Alert) telephony platforms.

 
For the period of July 2007 to June 2008, Voxeo’s (News - Alert) revenue increased 99.7 percent compared to the prior 12-month period. In North America and Europe, revenues grew 94 percent and 470 percent respectively. Voxeo says its performance significantly outpaced revenue growth seen by a peer group of eighteen leading public SaaS companies, which saw a 48 percent mean increase in revenues over the same period.
 
Voxeo Europe, launched in 2006, has already become one of the largest providers of standards-based IVR hosting in Europe.
 
Industry insiders say Voxeo is on an expansion spree.

The company this week announced the acquisition of Micromethod (News - Alert) Technologies, a provider of standards-based IP-communication platforms. Micromethod is based in Beijing, and is the springboard from which a new Voxeo Asia-Pacific subsidiary is being launched.
 
Voxeo Asia-Pacific will focus on the development, delivery, sales, and support of all Voxeo products and customers in Asia. The acquisition and expansion will accelerate Voxeo’s growth in Europe and North America while also claiming new opportunities in Asia.
 
“I would again like to thank our developers, enterprise customers, channel partners, and OEM licensees for the business they have closed with Voxeo over the last eight years,” said Jonathan Taylor, president and chief executive officer of Voxeo. “Unlike vendors that increasingly create channel conflict in an attempt to grab as much revenue as possible, Voxeo remains diligently focused on the success of our partners and licensees. As a result, Voxeo has the highest customer retention rate in our industry and is growing profitably at a pace unmatched in almost any industry.”

Voxeo says it makes voice applications easy to build and deploy. More than 30,000 developers and enterprise customers - including half of the Fortune 100 - use Voxeo’s Prophecy Platform and Hosting to deliver innovative IVR, VoIP, outbound notification, unified communications and a new generation of SIP-powered solutions.
 
Voxeo is an employee-owned company with headquarters in Orlando, London and Beijing. The company’s Prophecy Platform has been downloaded more than 25,000 times since its launch in 2006 and its standards-based IVR hosting platform is the largest in the world and the only one backed by a 100 percent uptime guarantee.
 
Voxeo is a platinum sponsor of Internet Telephony Conference & EXPO — the biggest and most comprehensive IP communications event of the year.  ITEXPO (News - Alert) will take place in Los Angeles, California, September 16-18, 2008, featuring three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss.  Don’t wait.  Register now!

Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.

Edited by Michael Dinan

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