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November 15, 2010

IVR Technologies Working with CounterPath to Provide Flexible VoIP Solution



By Anil Sharma, TMCnet Contributor


IVR Technologies, Inc., a software developer of IP-based enhanced services, SIP trunking and real-time billing solutions, has joined with CounterPath (News - Alert) Corporation, a provider of desktop and mobile VoIP software products and solutions, to offer service providers an end-to-end solution that drives revenue and subscribers to their networks while reducing operating costs and increasing customer loyalty.


Officials with IVR Technologies (News - Alert) said that service providers can now extend their network’s footprint and attract new subscribers through Talking SIP’s flexible, empowering and intuitive applications while utilizing CounterPath’s high-quality desktop and mobile VoIP softphones to allow subscribers to place and receive calls wherever they are.

Company officials said that with this pre-validated solution, service providers can quickly and easily deploy IVR Technologies’ Talking SIP’s (News - Alert) in-demand enhanced services platform along with CounterPath’s solid, high-quality softphones with confidence and a time-to-market advantage.

IVR Technologies' advanced software platform combines five traditionally separate network elements -- application, media, real-time billing, location/registration and Class 5 services -- into a single, tightly integrated server for SIP-based voice-over-IP networks. 

According to company officials, Talking SIP is designed to drive revenue to the network by providing intelligent and in-demand applications like SIP trunking, calling card, one-number locator, Class 4/5 switching, voice messaging, hosted PBX (News - Alert), hosted call center and callback that attract users and reduce turnover through innovative features, creative billing options, customizability and end-user empowerment. 

CounterPath’s product suite includes SIP-based softphones, server applications and Fixed Mobile Convergence (FMC) solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEM) to cost-effectively integrate voice, video, presence and Instant Messaging (IM) applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

"The interoperability between our softphone products and IVR Technologies’ Talking SIP solution creates an innovative offering designed to provide service providers that are looking to implement a complete end-to-end VoIP solution with enhanced scalability and flexibility," said Robert Brown, vice president of marketing for CounterPath Corporation, in a statement.

Barry Sher (News - Alert), vice president of business development with IVR Technologies, said that for next-generation service providers to be successful in today’s highly competitive marketplace it is imperative that they offer a robust set of in-demand applications across the full spectrum of access mediums which include land-lines, mobile, the desktop as well as the web. 

Sher said that CounterPath’s softphones provide a high-quality and robust conduit to the service provider’s network that helps capture the bulk of these mediums. 

“As a result we are pleased to be partnering with a best-of-breed company like CounterPath for unified access to the complete suite of Talking SIP enhanced service applications," he said.


Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.

Edited by Tammy Wolf

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