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August 04, 2010

Voxware Announces Version 4.0 of Voxware 3



By Divya Narain, TMCnet Contributor


Voxware, Inc., a Hamilton, New Jersey-based provider of voice picking software for warehousing operations has announced the availability of version 4.0 of Voxware (News - Alert) 3.


According to company officials, the new version is equipped with an expanded Enterprise Voice Manager, which is part of the Voxware Adaptive Voice Framework.

The improvement will allow customers to deploy and manage voice picking applications from a single instance of software in a central data center, across many warehouses, even when warehouse layouts vary and voice workflows differ in each facility.

“Software architecture should not dictate a centralized or decentralized deployment approach,” said Scott Yetter, Voxware CEO. “We developed the Enterprise Voice Manager so our customers can implement voice picking software that reflects current IT standards and significantly reduces the total cost of ownership for deploying voice solutions in the warehouse.”

“We have many large customers already using the centralized deployment approach to reduce costs while simplifying support. One customer, Performance Food Group, operates 18 warehouses across North America and over 600 concurrent pickers on one instance of Voxware 3 located in their Richmond, VA data center.”

The same Voxware systems can be used even when customers switch between centralized and decentralized management of their voice solution.

In addition, the new version comes with enhancements to order picking, replenishment, and putaway applications. The new version also supports additional devices from Intermec, LXE, and Motorola (News - Alert).

The Voxware 3 software is geared to help customers meet warehouse changes head on and is open and scalable while also supports leading voice hardware devices. In recent news, Voxware announced it deployed Avaya (News - Alert) IP Office for enhancing customer service capabilities and to help manage its Information Technology and communications operations.


Divya Narain is a contributing editor for TMCnet. To read more of Divya’s articles, please visit her columnist page.

Edited by Stefania Viscusi


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