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May 05, 2010

Nuance Supplies Brains Behind T-Mobile's Genius



By Brendan B. Read, Senior Contributing Editor


A smartphone is only truly that when it can easily interact with its users. T-Mobile (News - Alert) has done just that with the myTouch 3G Slide, the latest Android-powered phone from T-Mobile USA.


myTouch introduces the reportedly first of its kind T-Mobile Genius (News - Alert) Button. It provides users one-button voice access to control the phones and their features including many of the applications they use most: making calls, sending e-mails and text messages, searching the Web, finding businesses and directions.

The brains behind Genius is Nuance's natural language speech technology, which is built on the firm's intuitive speech platform. The Genius-equipped myTouch 3G Slide incorporates what Nuance (News - Alert) says is a revolutionary, pervasive voice interface that works right out of the box: no apps to download, no premium download fees or recurring monthly charges for use of the voice interface.

Nuance's technology takes advantage of advancements in natural language understanding to allow users interfacing the phone via the Genius button to say an entire command in just one shot and have it understood, thereby making it faster and easier to use. Some of requests that it can make include:

* "Call Alex Jones at home"

* "Send Text to John Smith. I've got tickets to the Dodgers game tonight, you in?'

* "Search for recipes for chocolate cake"

* "Find Sushi restaurants near me'

* "Find directions to 1 Wayside Drive, Burlington, Massachusetts"

* "Show me the Calendar"

Through the Genius Button users can also activate a feature that uses Nuance's text-to-speech technology to read incoming e-mail and text messages when reading them manually isn't convenient. When the feature is enabled users are alerted when a message is received, and can advise verbally whether or not they want it read aloud, and if they'd like to respond.

Nuance's successful Dragon Dictation software is embedded on the smartphone for fast and easy text dictation in any text field. With it one can easily and quickly speak their text up to five times faster in any text field, regardless of whether it's an e-mail, text message, calendar, Twitter application or Web browser.

The myTouch 3G Slide also features MyAccount 3.0, which is powered by Nuance Mobile Care (News - Alert). It enables users to easily access and to manage their account information directly from their phones. They can even open MyAccount right from the Genius Button, making it even faster and simpler to get real-time information about their accounts.

"In partnering with Nuance, a leader in speech technology, we've been able to create a new experience which makes it easier for our customers to stay connected with the important people in their lives," said Andrew Sherrard, vice president, product development, T-Mobile USA. "Our consumers now have the ability to easily and quickly communicate with their favorite people through text and e-mail with the push of one button and the sound of their voice."

"We believe the T-Mobile myTouch 3G Slide's speech capabilities are perhaps the most innovative examples of how speech will elevate the mobile experience," said Michael Thompson, senior vice president and General Manager, Nuance Mobile. "T-Mobile is truly taking advantage of our connected and embedded natural language capabilities to bring an incredibly unique Android (News - Alert) device and one-of-a-kind consumer experience to market. Now T-Mobile consumers have one-button, one-shot speech access for messaging, finding directions, accessing information on the Web: and it's all available right out of the box."


Brendan B. Read is TMCnet's Senior Contributing Editor. To read more of Brendan's articles, please visit his columnist page.

Edited by Marisa Torrieri


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