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September 18, 2009
Integrated Research's PROGNOSIS Achieves Latest Nortel Certification
By Susan J. Campbell, TMCnet Contributing Editor
PROGNOSIS maker Integrated Research has announced that it achieved current Nortel (News - Alert) certification as part of a certified VoIP management solution for Avaya, Nortel and Cisco telephony.
“In early 2009, Avaya chose PROGNOSIS, a highly scalable multi-vendor system, as its VoIP monitoring solution of choice,” Andre Cuenin, president of Integrated Research Americas, said in a statement. “PROGNOSIS’s multi-platform support for Avaya, Nortel and Cisco (News - Alert) provides wide extensibility to enable real time business insight from multiple systems in a single view. I believe that Nortel customers can benefit from working with us as Avaya’s (News - Alert) chosen partner for VoIP monitoring as the Avaya and Nortel product lines converge.”
The certified VoIP monitoring solution in PROGNOSIS is a package of products and services designed to enable customers to protect VoIP ROI by maximizing uptime, reducing operating costs and ensuring service level achievement for Avaya, Nortel and Cisco platforms.
Integrated Research’s general manager for product management and marketing, Pierre Semaan (News - Alert) added, “We now have over 2 million Nortel, Avaya and Cisco phones managed by PROGNOSIS worldwide. As customers benefit from the complementary capabilities of the Nortel and the Avaya portfolio of products and services, they will also benefit from PROGNOSIS’s ability to manage all IP telephony from a single user interface. This creates efficiencies and protects VoIP ROI by reducing the need for separate vendor-specific management systems and skill sets.”
“In early 2009, Avaya chose PROGNOSIS, a highly scalable multi-vendor system, as its VoIP monitoring solution of choice,” Andre Cuenin, president of Integrated Research Americas, said in a statement. “PROGNOSIS’s multi-platform support for Avaya, Nortel and Cisco (News - Alert) provides wide extensibility to enable real time business insight from multiple systems in a single view. I believe that Nortel customers can benefit from working with us as Avaya’s (News - Alert) chosen partner for VoIP monitoring as the Avaya and Nortel product lines converge.”
The certified VoIP monitoring solution in PROGNOSIS is a package of products and services designed to enable customers to protect VoIP ROI by maximizing uptime, reducing operating costs and ensuring service level achievement for Avaya, Nortel and Cisco platforms.
Integrated Research’s general manager for product management and marketing, Pierre Semaan (News - Alert) added, “We now have over 2 million Nortel, Avaya and Cisco phones managed by PROGNOSIS worldwide. As customers benefit from the complementary capabilities of the Nortel and the Avaya portfolio of products and services, they will also benefit from PROGNOSIS’s ability to manage all IP telephony from a single user interface. This creates efficiencies and protects VoIP ROI by reducing the need for separate vendor-specific management systems and skill sets.”
Avaya and Nortel customers seeking more information about PROGNOSIS VoIP monitoring should and what it can mean for their company and communications solutions should visit http://www.prognosis.com.
Integrated Research is a software company providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company caters to the world’s largest bank, telecommunications company, stock exchange and computer hardware manufacturer.
Integrated Research was recently honored for excellence in the 2009 INTERNET TELEPHONY Excellence Awards. TMC’s (News - Alert) INTERNET TELEPHONY magazine recognized 36 companies for outstanding achievements in IP Communications solutions.
The company announced last month it was introducing new VoIP monitoring resources for qualified Avaya Business Partners. Considering Avaya’s reach in the global marketplace, this extension of services will certainly bring benefit to the company and its partners.
Integrated Research is a software company providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company caters to the world’s largest bank, telecommunications company, stock exchange and computer hardware manufacturer.
Integrated Research was recently honored for excellence in the 2009 INTERNET TELEPHONY Excellence Awards. TMC’s (News - Alert) INTERNET TELEPHONY magazine recognized 36 companies for outstanding achievements in IP Communications solutions.
The company announced last month it was introducing new VoIP monitoring resources for qualified Avaya Business Partners. Considering Avaya’s reach in the global marketplace, this extension of services will certainly bring benefit to the company and its partners.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Marisa Torrieri
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