Trapeze Software Inc. (Trapeze), a subsidiary of Constellation Software Inc., and a provider of intelligent transportation systems and mobile technologies, has been awarded a significant contract to supply a statewide rural ITS service for the State of Missouri.
 

Officials reported that the Trapeze service for Missouri includes an advanced scheduling and dispatching application developed to support the coordinated transportation efforts of paratransit services in the area. 

The solution integrates with in-vehicle mobile computing equipment, enabling continual updates to schedules, providing actual arrival and departure times from pick-up and drop-off locations and allowing dispatchers to monitor on time performance.

 

Officials said that additional components of the integrated ITS solution include a customer relationship management module to assist in capturing, tracking and following up on requests and complaints from customers as well as an advanced interactive voice response system with callback and confirm/cancel capabilities.

 

The Missouri Department of Transportation initiated the procurement of a rural ITS solution and OATS Inc., one of the largest rural transportation providers in Missouri, procured the project.

 

Back in February, Trapeze Group announced that Dallas County Schools in Dallas, Texas, were enhancing their existing Trapeze-based school transportation management system with additional capabilities using new, Web-based “Automatic Vehicle Location” technology.

 

Automatic Vehicle Location technology helps school transport providers meet safety, efficiency and service improvements with real-time data, according to Trapeze. AVL lets dispatch operators see a mapped location for every vehicle, using GPS technology or a variety of other wireless communication services. Historical route and schedule adherence data can be analyzed for future planning and management. With the security features in the new technology, schools can access their specific bus locations in real time, for both viewing and reporting.

 

Dallas County Schools operate a comprehensive and integrated Trapeze school transportation management system to manage daily transportation functions.

The existing end-to-end solution is based on automated scheduling and routing software that delivers tools for planning, productivity and reporting. In addition, AVL capabilities can help the organization locate vehicles, manage operations and access long-range data.

Web interfacing allows all parents, caregivers, staff, drivers, schools, depots and the public to securely access real-time school transport data online.