IVR

Apptix, provider of hosted Microsoft (News - Alert) Exchange email, Microsoft SharePoint collaboration services, and hosted VoIP phone service for small and medium businesses (SMBs), has announced the launch of Voice Access for Microsoft Office Outlook 2007.

 

The new service enables Apptix (News - Alert) hosted Exchange Server 2007 customers to remotely access and interact with their email, calendar, contacts, or voicemail using any phone -land line or mobile via touchtone or voice commands.

 

Also, Apptix customers can easily get access to their Outlook calendars via a mobile phone or landline with this latest announcement. They can use voice prompts to reschedule or alert other participants that a meeting is delayed or that its scheduled time has changed and can also reply to emails by attaching a voicemail message to a distribution list in their Outlook Contact list.

 

Officials at Apptix said the power of advanced text-to-speech technology together with a hands free device, make it possible to solve many safety and legal concerns while continuing to provide on-the-go business professional with a solution for their needs.

 

"From email and attached documents to calendar and contact information, Outlook has become a central repository for employees' critical information," said Rick Rumbarger, Vice President of Product for Apptix.

 

"Apptix Outlook Voice Access keeps busy, on-the-go employees - whether in a car or walking across their company's campus - in touch with their customers, colleagues, and critical information."

 

 

Apptix offers a variety of hosted communications and IT services including Microsoft Exchange; VoIP; Microsoft SharePoint; Web conferencing and secure Instant Message via Microsoft Office Communications Server; Online Backup by EMC's Mozy; mobile messaging (including BlackBerry and iPhone (News - Alert)), compliance and archiving; and a Web presence solution that includes domain registration, DNS hosting, and Website hosting.