IVR

ZONE1511, a reputed IDD service provider in Singapore and belonging to Zone Telecom, a wholly owned subsidiary of e-KONG Group Limited, recently announced its partnership deal with Transfer To, a global airtime network, to launch its international mobile airtime transfer solution – “TRAN$FER2mobile.”

 

The service will allow users of ZONE1511 International Calling Card to transfer value from their calling card in Singapore to top up their family members’ pre-paid mobile phone accounts back home.

 

According to the company, the transfer or top up is done in real-time and takes an average of less than one minute to complete. Airtime credit transfer is done through ZONE1511’s calling card Interactive Voice Response, or “IVR” system. Users have to simply enter the overseas mobile number and select the amount to transfer. The top up or transfer is performed in real-time and the receiver can use the credit immediately. Instant SMS confirmation and notification are automatically sent to the receiver while voice confirmation can be heard by the sender, clarified the company.

 

Currently, TRAN$FER2mobile will be supporting users from the Philippines, Indonesia, India and Vietnam catering to approximately 600,000 foreign workers from these countries who are working in Singapore.

 

“Unlike Singapore, it may be inconvenient to purchase pre-paid mobile top up cards because of geography and the limited retail distribution network, especially in the smaller cities or town where the foreign workers are from. TRAN$FER2mobile offers them convenience and easy credit transfer from as low as 25 pesos to the Philippines,” said Peter Ong, managing director of ZONE Telecom (News - Alert).

 

“Transfer To is distributed by IDD call companies as an innovative and differentiating service for their ethnic segment. Migrants are high telecom spenders; most of them own a mobile phone,” said Eric Barbier, managing director at Transfer To.

 

“This market has traditionally been overlooked and underserved. In developed countries such as Singapore, our partners can now rely on Transfer To’s solid expertise to finally address the migrant markets.”