Mobile voice-to-text applications provider Jott has selected Belgium-based Voxbone to enable its new voicemail-to-text conversion service called Jott Voicemail.
With this service, customers can read or skip messages as e-mails or SMS - eliminating the need to listen to all the messages one by one.
Jott Voicemail also allows cell phone users to forward unanswered calls to Jott (Voxbone (News - Alert)) DID numbers rather than defaulting to carrier voicemail.
Jott’s voice-to-text technology first records a message and then turns the recorded voice into text, which is then delivered as an SMS or e-mail.
Additionally, Jott makes the audio file available online and through a call-in number like traditional voicemail.
As an outbound service, officials said that Jott can be reached by all customers via a single published phone number. However, the inbound voicemail depends upon assigning separate DIDs to each user.
”Voxbone has a simple API and a flexible infrastructure for allocating phone numbers in different geographies,” said John Pollard, CEO at Jott, adding that Voxbone already works well with the current application service providers.
Last month, Voxbone introduced browser-based configuration tools that give its clients more self-sufficiency, flexibility and control over their use of DID (direct-inward-dial) services.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.
Edited by Stefania Viscusi