Pivot Systems, a global provider of information technology and R&D services, has announced today its partnership with Tellme, a Microsoft (News - Alert) subsidiary, to provide advanced speech-based solutions to its enterprise customers.

 

In an earlier report by TMCnet, Senior Editor, Mae Kowalke, Microsoft has partnered with NEC Unified Communications (News - Alert) to “to build out a new portfolio of services.”

 

NEC, with Tellme’s (News - Alert) platform, hopes to “offer an end-to-end services solution that enables enterprises to efficiently plan, design, test, and deploy voice applications and supporting networks,” she states. 

 

Pivot Systems’ collaboration will assist customers with their own business-specific speech-based solutions, increasing service offerings, driving up revenues and reducing customer service costs.

 

With advanced speech-based service offerings, Pivot will be able to provide higher degrees of customer satisfaction and open more avenues for business while improving existing business transactions.

 

"We are excited to have the opportunity to collaborate with Tellme, the world's largest voice application network, to provide on-demand, unified speech-based solutions to our customers," said Rajesh Nair, President and CEO of Pivot Systems. "Our customers can now have the opportunity to enhance their service offerings at a lower cost and stay competitive in the current economic conditions."

 

"By joining the growing Tellme Partner Program, Pivot Systems has expanded its offerings to deliver on-demand speech-based solutions combined with their existing application interfaces, providing enterprise customers with an end-to-end self-service solution," said Bob Crissman, General Manager Partner Programs at Tellme.