SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

CHANNEL BY TOPICS


QUICK LINKS




IVR

IVR Feature Articles

August 12, 2008

Audiopoint, InforMedix Offer IVR Solutions for Healthcare Industry



By Anil Sharma, TMCnet Contributor


InforMedix Holdings is partnering with Audiopoint (News - Alert) to introduce healthcare industry voice data solutions that can improve medication adherence.

 
Audiopoint is a provider of voice and data services for consumer-oriented businesses in the Fortune 500 group.
 
As per terms of the agreement, InforMedix and Audiopoint will market InforMedix’s Med-ePhone System to both companies’ existing and future corporate and consumer customers.
 
InforMedix’s Med-eXpert and Med-ePhone systems provide real-time, customizable, actionable information about the medication adherence and health status of chronically ill patients using any cellular or home telephone service.
 
Additionally, the Audiopoint solution will provide a revenue generating Ad Model. This unique opportunity to communicate with the consumer is a bright spot in a declining advertising market due to its granular targetability and extremely high ROI.
 
“We are excited to be working with InforMedix to combine our proven voice data solutions – from our voice-enabled webpages, Notifier broadcast services, to merc alert emergency notification - with InforMedix’s scientifically proven Med-eXpert and Med-ePhone Systems to deliver the industry’s first end-to-end solution that provides a very high value, marketing communications solution for large-scale consumer programs,” said Brian Lichorowic, CEO of Audiopoint, in a statement.
 
Audiopoint is a provider of innovative voice data services for consumer-oriented businesses, offering design, development and deployment of large scale Automatic Speech Recognition (ASR) software and services, voice-enabled marketing and call center automation.
 
Established in 1998, Audiopoint launched what it claims was the industry’s first voice portal in 1999 and has since established long-term partnerships with numerous Fortune 500 companies to provide advanced applications for mobility access.
 
Bruce Kehr, CEO of InforMedix, commented, “We are pleased to be working with Audiopoint to provide a unique combination of advanced marketing communications and medication adherence information solutions using mobile phones over the Internet to maximize the return-on-investment to our customers.”
 
The Med-eMonitor, a portable, interactive, “smart pillbox,” which stores and/or manages up to 25 medications, while tracking patients’ adherence to their medications and care plans, and The Med-ePhone, which prompts, monitors and records medication adherence and health status assessment delivered to patients over mobile phones and landlines using Interactive Voice Response Systems (IVRS).
 
Mission-critical information can be uniquely customized for each customer’s and patient’s needs at both individual and population levels to more effectively and efficiently reduce healthcare costs, improve health outcomes and increase patient satisfaction. InforMedix Solutions consistently achieve medication and care plan adherence rates of 90 percent or more across multiple chronic disease populations, as documented by academic medical center trials and peer-reviewed journal articles.
 

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Jim Cossetta, President, CEO, 4What Interactive, Creators of The VoIPTrainer, brought to you by 4What Interactive (News - Alert).


Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.


› Return to IVR Community
More IVR Feature Articles





Technology Marketing Corporation

2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
Ph: +1-203-852-6800, 800-243-6002

General comments: [email protected].
Comments about this site: [email protected].

STAY CURRENT YOUR WAY

© 2024 Technology Marketing Corporation. All rights reserved | Privacy Policy