A library of professionally recorded, customized voice messaging scripts has been introduced by SoundBite Communications. The library, named SoundBite Smart Sounds is available for a variety of customer lifecycle communications. Personalized end-to-end voice messages will be provided to consumer-facing organizations with SoundBite Smart Sounds.

Targeted voice messages can be delivered by organizations to customers that directly align campaign goals using SoundBite Smart Sounds. High-quality messaging service and an extensive variety of voice offerings are some the key benefits of SoundBite Smart Sounds. Organizations can also offer a positive caller experience by delivering messages that have been recorded professionally. Seamless proactive customer communications can also be ensured as the library offers more than 7,000 pre-recorded first and last names, as well as pre-recorded dates, currencies and numbers.

More than 45 professional male and female voices in a variety of languages and dialects are offered by SoundBite Smart Sounds. The solution can therefore be easily customized to targeted segments of any customer base. The entire voice script is recorded with a single voice talent using the highest quality audio. Clear, compelling and easily understood messages are therefore provided to the consumers.

"SoundBite understands the importance of providing well-crafted voice messages for organizations, especially since they are often the first opportunity a company has to leave a positive and lasting impression with its customers,” said Debbie Braunert, vice president of product and solutions marketing for SoundBite.

Braunert added that in order to deliver a consistent caller experience, organizations have traditionally struggled to personalize their messages. Organizations will be able to initiate a meaningful dialogue as on-target and relevant messages will be delivered by SoundBite Smart Sounds. This will result in better business results and a positive brand experience.

An election-themed campaign has been launched by SoundBite after being inspired by the current election season. Users can nominate their preferred voice after listening to sample voice messages. The samples can be listened to here.